Field Service Technician - West Hartford, CT

Join a fast-paced team as a Field Service Technician, where you'll install, maintain, and repair high-tech automated machinery across diverse industrial sites. This hands-on role offers the chance to travel frequently while working on cutting-edge systems that keep manufacturing operations running smoothly.

Client Details

Our client is a leader in advanced manufacturing solutions, known for their innovation, quality, and customer-first approach. With a strong reputation in automation and engineering excellence, they provide world-class support to clients globally across industries.

Description

The key responsibilities of the field service engineer are:

• Install and configure complex automation machinery to meet operational standards
• Diagnose and resolve mechanical, electrical, and software issues on-site
• Perform preventative maintenance to maximize equipment uptime and lifespan
• Collaborate with engineering teams to understand and support project objectives
• Maintain detailed service records and technical documentation
• Train customers and fellow technicians on equipment usage and troubleshooting
• Communicate component needs and service updates to supervisors and purchasing agents

Profile

A successful Field Service Engineer will:

• 3-5 years of hands-on experience in field service or industrial automation
• Strong knowledge of hydraulic, pneumatic, and PLC-based systems
• Skilled at reading blueprints, schematics, and technical manuals
• Excellent problem-solving and troubleshooting abilities
• Strong interpersonal and customer service skills
• Comfortable with extensive domestic and international travel (up to 75%)
• Valid driver's license and U.S. passport required

Job Offer

On Offer for the Field Service Technician is:

• Competitive compensation with overtime opportunities
• Hands-on exposure to cutting-edge automation and robotics technology
• Strong career growth potential with a well-respected industrial leader
• Comprehensive training, benefits, and support from an experienced technical team
• 25% match on 401k
• Tuition Reimbursment
• College Loan Forgiveness
• 4+ weeks of PTO

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.