End User Support

We are seeking a skilled End User Support professional to join a technology team within the financial services industry in NYC. This temporary role focuses on delivering exceptional technical support and troubleshooting for end users in a dynamic environment.

Client Details

This opportunity is with a well-established organization in the financial services industry. They are a mid-sized company known for their commitment to delivering innovative solutions and fostering a collaborative work environment.

Description

• Provide technical support for end users, ensuring timely resolution of IT-related issues.
• Diagnose and resolve network issues, including TCP/IP, DNS, DHCP, and VPN troubleshooting.
• Manage and maintain Microsoft Windows operating systems, Active Directory, and group policies.
• Assist in the deployment and configuration of hardware and software systems.
• Collaborate with cross-functional teams to support technology needs and initiatives.
• Document and maintain records of technical issues and resolutions.
• Provide guidance and training to end users to enhance their technical proficiency.
• Ensure compliance with company IT policies and security protocols.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Profile

A successful End User Support professional should have:

• Proficiency in Microsoft Windows operating systems and Active Directory management.
• Hands-on experience with troubleshooting network issues, including TCP/IP, DNS, DHCP, and VPN.
• Strong problem-solving skills and a proactive approach to identifying and resolving technical challenges.
• Ability to work effectively under pressure in a fast-paced environment.
• Excellent communication and interpersonal skills for collaborating with diverse teams and assisting end users.

Job Offer

• Competitive hourly rate, with potential for overtime (OT).
• Opportunity to gain valuable experience in the financial services industry.
• Work in a collaborative and supportive technology team environment.
• Temporary role providing flexibility and valuable professional exposure.

If you are ready to contribute your expertise in End User Support and thrive in NYC's financial services sector, we encourage you to apply today!, Please send your resume directly to madisonhaberl @ michaelpage.com!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.