Audio Visual (AV) Engineer

We are seeking a skilled Audio Visual (AV) Engineer to join a growing Financial Services firm in Midtown Manhattan, working fully onsite. This role focuses on rapid incident response, proactive maintenance, and technical support across Cisco-based executive boardrooms, trading floors, conference rooms, and high-profile collaboration spaces.

Client Details

This opportunity is with a large organization in the financial services industry, known for its commitment to technological innovation and operational excellence.

Description

• Break/Fix & Incident Response: Diagnose and resolve AV hardware/software issues, provide rapid onsite support for conference room outages, and troubleshoot endpoints, codecs, DSPs, cameras, microphones, and control systems across Cisco-based environments.
  
  
• Audiovisual Operations & Event Support: Perform daily room readiness checks, maintain SLAs via ServiceNow, run validation tests after repairs, and deliver hands-on support for executive meetings and high-profile events.
  
  
• Collaboration & Hardware Expertise: Provide break/fix support for Cisco Webex endpoints, Microsoft Teams Rooms, Zoom Rooms, SIP/H.323 gateways, and integrated cloud/on-prem platforms; maintain AV hardware including Biamp, QSC, Extron, Crestron, Shure, Sennheiser, PTZ cameras, displays, and video distribution systems.
  
  
• Compliance & Documentation: Adhere to change management and ITIL/ITSM workflows, maintain detailed ticketing and worklogs, and ensure cybersecurity and regulatory compliance across enterprise environments.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

• Experience: 5+ years in AV engineering or break/fix support with strong troubleshooting skills across codecs, control systems, audio, and video; familiarity with AV-over-IP and executive environments.
  
  
• Certifications (Preferred): Cisco CCNA Collaboration, AVIXA CTS/CTS-D/CTS-I, CEDIA, plus Crestron, Extron, Q-SYS, Biamp, ITIL Foundation, and CompTIA Network+.
  
  
• Technology Skills: Cisco Webex, Microsoft Teams Rooms, Zoom Rooms, SIP/H.323, Crestron/QSC/Biamp DSPs, video distribution (HDMI, SDVoE, Dante AV), and audio networking (Dante).
  
  
• Networking & Compliance: Knowledge of AV network segmentation, QoS, and adherence to ITIL/ITSM and cybersecurity standards.

Job Offer

• Opportunity to work in a large organization within the financial services industry.
• Engage in a temporary role with potential for skill-building and career growth.
• Access to professional development resources and a collaborative work environment.

If you are a motivated AV Engineer looking for an exciting opportunity in New York, we encourage you to apply today.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.