PC Support Consultant (Mandarin Speaking)

We are looking for two PC Support Consultants to provide comprehensive technology assistance within our financial services department. This role is ideal for individuals with a knack for problem-solving, excellent communication skills, and a deep understanding of both hardware and software support.

This role is onsite 5x a week, this role is a contract role to start, W2 ONLY, and NO visa sponsorship available!

Client Details

The company is a globally recognized, large organization in the financial services industry. With a footprint in multiple countries, the company is committed to providing top-tier financial solutions to its broad customer base, while fostering an environment of innovation and continuous learning for its employees.

Description

• Provide technical support for both hardware and software issues to end-users
• Install and configure computer hardware and software systems
• Monitor computer systems and networks to improve performance
• Test alternative pathways until you resolve an issue
• Troubleshoot system failures and identify bottlenecks to ensure long-term efficiency of the network
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Maintain records/logs of repairs and fixes
• Offer daily operations and systems support to personnel

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

* Windows 11 upgrade experience (primary project focus)
* Familiarity with ticketing systems (in-house system, training provided)
* Ability to train new team members
* Strong user support and communication skills
* Mandarin is preferred
* Comfortable working directly with users in a hands-on support environment

This role is onsite 5x a week, this role is a contract role to start, W2 ONLY, and NO visa sponsorship available!

Job Offer

• An hourly pay rate of approximately $32.00, with a range of $25to $30, based on experience and skills
• A dynamic work environment in the bustling city of New York
• The chance to work with a global leader in the financial services industry
• A temporary role with the potential for extension or permanent placement
• Opportunities for continuous learning and professional development

We encourage all qualified candidates to apply and help us drive innovation in our technology and financial services.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.