Benefits SME Consultant

My client is seeking Benefits Subject Matter Expert Consultant for a remote or hybrid reporting to the Head of Payroll and Benefits.

Client Details

My client is in the health-care space for pets.

Description

Benefits SME Consultant Summary:

This role is focused on managing and stabilizing various benefits processes, including HSA, FSA, 401K, Cigna, and other employee benefit systems. Responsibilities include conducting regular audits, creating and updating employee materials for self-service, and developing Standard Operating Procedures (SOPs) to streamline administrative tasks.

Key objectives include:

• Managing file feeds and deductions for benefits programs.
• Creating and maintaining audit reports for accuracy and changes.
• Training a third-party administrator (Genpact) to take over benefits administration tasks.
• Handling benefits enrollments for new hires, qualified life events, and conversion employees.
• Managing leave of absence (LOA) processes and supporting employee inquiries via Zendesk.
• Proactively identifying and addressing issues to stabilize the benefits function.
• Post-launch of the UKG PRO module, updating SOPs and retraining staff on the new system.

The role involves a strong focus on process improvement, training, and ensuring the accuracy and smooth operation of benefits administration.

Profile

Top skills:
● MUST - US benefits subject matter expert (no training needed)
● Process improvement identification skills / not accepting the status quo but instead looking to find better, more efficient processes
● Auditing skills (systems confidence to autonomously pull reports and leverage these for auditing pursues)
● Strong ability to create process documentation (SOPs) - using Scribe.
● Ability to train others
● Very fast-paced worker
● Proactive and good collaboration
● Enjoy the hustle and cleaning up messy :-)
Other;
● UKG PRO experience is a plus
● Employee Navigator Vendor experience a plus
● Scribe experience a plus
● EBC Vendor experience a plus
● Mutual of Omaha Vendor experience a plus
● CIGNA Vendor experience a plus
● Betterment Vendor experience a plus

Job Offer

• Competitive Pay
• Health-care Benefits
• Transit Benefits
• Fully Remote or Hybrid
• Work for a fun company

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.