Michael Page - Palo Alto - Support Oversight Manager

This role oversees the daily operations of the Paralegal and Secretarial Departments, focusing on staffing, workflow management, and cross-functional collaboration. It blends leadership, organizational planning, and operational execution to support attorneys and drive departmental efficiency.

Client Details

The client is a globally recognized law firm with a strong presence in major financial centers and a reputation for excellence in complex legal work. They prioritize innovation, collaboration, and continuous development for both attorneys and professional staff.

Description

• Manage daily operations and workflow for Paralegal and Secretarial Departments.
• Oversee staffing, scheduling, performance management, and training.
• Collaborate with attorneys to align support needs with departmental resources.
• Monitor productivity and utilization across teams.
• Partner with management on staffing, integration, and firm-wide initiatives.
• Lead recruiting efforts and participate in hiring decisions.
• Assist with budget planning and expense oversight.
• Ensure compliance with firm policies and promote efficiency and client service.
• Identify and implement process improvements and team development strategies.

Profile

• Has at least 10 years of leadership experience, including 5+ years in administrative management within a professional services or legal environment.
• Brings deep knowledge of law firm operations, excellent communication skills, and a proven ability to lead, coach, and manage change.
• Demonstrates attention to detail, sound judgment, and the ability to navigate high-pressure situations with professionalism and discretion.
• Is highly organized, tech-savvy, and capable of balancing multiple responsibilities while fostering a culture of inclusion and continuous improvement.

Job Offer

• A high-impact leadership role at a prestigious global law firm, with exposure to firm-wide initiatives and decision-making.
• Comprehensive benefits, generous PTO, and career development support.
• A collaborative, inclusive culture focused on professional excellence, well-being, and meaningful community engagement.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.