Quality Supervisor - Manufacturing - Chicopee, MA

This role leads quality control operations within a fast‑paced manufacturing environment, ensuring products meet rigorous quality and regulatory standards. You'll manage inspectors, partner cross‑functionally, and drive continuous improvement across processes and suppliers.

Client Details

This organization is a well‑established manufacturing partner supporting diverse, high‑growth end markets with advanced in‑house capabilities. They are known for investing in their people, prioritizing safety, and fostering a culture of accountability and continuous improvement.

Description

• Lead day‑to‑day quality control operations to ensure compliance with standards and procedures
• Manage and mentor a team of quality inspectors, driving accuracy and efficiency
• Develop, implement, and maintain quality processes, SOPs, and documentation
• Conduct process and supplier audits, identifying gaps and driving corrective actions
• Analyze quality data, non‑conformances, and customer feedback to prevent defects
• Partner with Engineering, Operations, and Supply Chain to resolve quality issues
• Champion a culture of safety, continuous improvement, and operational excellence

Profile

• Experience in a Quality Supervisor or senior quality role within manufacturing
• Strong knowledge of quality management systems and ISO standards
• Proven people‑leadership experience within a quality or inspection function
• Hands‑on experience with SPC, root cause analysis, and corrective actions
• Strong communication skills with the ability to influence cross‑functional teams
• High school diploma required; technical or quality training preferred

Job Offer

• Competitive salary range of $96,000-$115,000 plus bonus potential
• Comprehensive health, dental, and vision coverage
• 401(k) with employer match and strong long‑term benefits
• Generous PTO, holidays, and education support programs
• Stable, growing organization with a strong safety‑first culture

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.