Collections Specialist

My client is looking for a detail-oriented Collections Specialist with strong communication skills and a proven ability to manage aging reports, follow up on outstanding balances, and support overall accounts receivable functions. The ideal candidate will be proactive, organized, and comfortable working in a fast-paced environment while maintaining positive client relationships.

Client Details

A leading food distributor serving the Northeast and Mid-Atlantic regions, this company specializes in delivering high-quality produce, dairy, meat, and specialty ingredients to restaurants, hotels, and retailers. Known for its commitment to freshness and service, it operates a large-scale facility with a focus on efficiency, sustainability, and customer satisfaction.

Description

• Monitor and manage accounts receivable to identify overdue balances.

• Contact clients via phone, email, or mail to follow up on outstanding invoices.

• Resolve billing discrepancies and negotiate payment arrangements when necessary.

• Maintain accurate records of all collection activity in internal systems.

• Generate and analyze aging reports to prioritize collection efforts.

• Collaborate with internal departments (Accounting, Sales, Customer Service) to resolve disputes.

• Recommend accounts for escalation, legal action, or write-off based on company policy.

• Ensure compliance with company guidelines and relevant collection laws (e.g., FDCPA, where applicable).

• Prepare regular reports on collection status and progress for management review.

Profile

• 2+ years of experience in collections, accounts receivable, or a related field.

• Strong communication and negotiation skills.

• Proficiency in Microsoft Excel and ERP/accounting systems (e.g., SAP, NetSuite, QuickBooks).

• Ability to work independently and manage multiple priorities.

• High level of accuracy, attention to detail, and professionalism.

Job Offer

Competitive pay and a strong benefits package.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.