Collections Specialist

My client is seeking a detail-oriented and proactive Collections Specialist to join their team. The ideal candidate will be responsible for managing the collection of outstanding accounts receivable, maintaining strong relationships with clients, and ensuring timely payments while delivering excellent customer service.

Client Details

Our client is a well-established organization, known for its commitment to serving the local community. Operating in a mission-driven and team-oriented environment, they offer stability, support, and the opportunity to make a meaningful impact. With a strong presence in their sector and a collaborative internal culture, this is a great opportunity for someone looking to grow their career in a supportive and fast-paced setting.

Description

• Contact customers to collect outstanding balances via phone, email, and mail

• Monitor accounts to identify overdue payments and resolve billing issues

• Maintain accurate records of collections activity in the system

• Follow up on payment arrangements and negotiate repayment plans when necessary

• Collaborate with internal departments (Billing, Finance, Customer Service) to resolve disputes

• Prepare regular reports on collection activity and outstanding accounts

• Ensure compliance with company policies and applicable regulations

Profile

• 2+ years of experience in collections, accounts receivable, or related field

• High school diploma or GED required; Associate's or Bachelor's degree in Accounting, Finance, or Business a plus

• Proficient in Microsoft Office (Excel, Outlook) and accounting software (e.g., QuickBooks, SAP, NetSuite)

• Strong communication, negotiation, and problem-solving skills

• Bilingual (Spanish/English) preferred but not required

Job Offer

Competitive pay and a strong benefits structure

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.