Field Service Technician-Plastics Manufacturing-Seymour, CT

This Field Service Technician role offers hands-on work with advanced continuous mixing systems, focusing on installation, maintenance, and troubleshooting for the polymer processing industry. With up to 70% travel across North America, competitive pay, overtime potential, and strong benefits, this position is ideal for those with mechanical or electrical experience seeking a dynamic and rewarding career.

Client Details

My client is a global leader in designing and manufacturing advanced continuous mixing systems for the polymer processing industry, serving sectors like construction, 3D printing, and biopolymers. With a state-of-the-art headquarters in New Haven County, CT they focus on high-efficiency equipment solutions, sustainability, and recycling innovations to drive industry advancements.

Description

The key responsibilies of the Field Service Technician are:

• Install, commission, and troubleshoot continuous mixing systems and related equipment.
• Perform routine maintenance, repairs, and upgrades to minimize customer downtime.
• Diagnose and resolve mechanical, electrical, and hydraulic issues on-site.
• Provide technical training and support to customers for proper equipment operation.
• Document service activities, prepare reports, and communicate findings with internal teams.
• Collaborate with engineering and sales teams to provide feedback for product improvements.
• Travel up to 70% across North America to customer sites for service and support.

Profile

The successful Field Service Technician will have the following:

• Strong Mechanical & Electrical Expertise - Hands-on experience with capital equipment, including troubleshooting and repairs.
• PLC Experience Preferred - Familiarity with programmable logic controllers for diagnostics and system optimization.
• Proficiency with Measurement Tools - Skilled in using calipers, multimeters, and other diagnostic instruments.
• High Travel Flexibility - Willing to travel up to 70% across North America for on-site installations and support.
• Problem-Solving Mindset - Ability to diagnose mechanical, electrical, and hydraulic issues efficiently.
• Customer-Focused Approach - Strong communication skills to provide technical training and support.

Job Offer

My client can offer the following for the Field Service Technician:

• Competitive Base Rate
• Overtime Potential
• Company Credit Card
• Travel Bonuses
• 401k Company match up to 4%
• 13 paid Holidays
• 3 weeks of PTO Plus Additional Sick and Personal Time

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.