Field Service Engineer III- Water Treatment- Indianapolis, IN

My client is looking for an experienced and personable Field Service Engineer III to assist with service and maintenance of their Water Treatment plants throughout Indiana. Ideally, this role will transition to become the Field Service Manager of their Midwest territory.

Client Details

My client is a leading provider of innovative water treatment solutions designed specifically for the pharmaceutical, biotechnology, and life sciences sectors. Committed to advancing technology, the company develops and manufactures state-of-the-art systems that ensure the highest water quality for critical pharmaceutical production processes. Their extensive portfolio includes solutions for water production, water for injection (WFI), reverse osmosis, and customized purification technologies. With a focus on sustainability, efficiency, and regulatory compliance, the company helps clients meet stringent industry standards while reducing their environmental footprint.

Description

The Field Service Engineer III (Water Treatment) will be responsible for:

• Leading and assisting with the installation and commissioning of water treatment systems at customer locations, ensuring quality standards and project deadlines are met.

• Performing preventative maintenance, troubleshooting, and repairs on various water treatment systems, including reverse osmosis (RO), WFI systems, and ultrapure water units.

• Diagnosing issues quickly and accurately, implementing corrective actions to restore system performance.

• Providing expert support to customers and internal teams on system operations, troubleshooting, and upgrades.

• Training customers on system operation, safety, and maintenance to ensure long-term system reliability.

• Completing detailed service reports, maintenance logs, and technical documentation in compliance with company and industry standards.

• Keeping accurate records of equipment maintenance, repairs, and customer interactions.

• Building and maintaining strong customer relationships, serving as the primary point of contact for technical support.

• Ensuring customer satisfaction by delivering timely, professional, and effective service.

• Collaborating with internal teams, including sales, engineering, and customer service, to ensure seamless service delivery.

• Staying current with technological advancements in water treatment systems and participating in ongoing training

Profile

The successful Field Service Engineer III will have:

• Bachelor's degree

• 5+ years of experience working with electro-mechanical equipment, including pumps, valves, and motors.

• 5+ years of experience in system start-ups, maintenance, and troubleshooting.

• Strong understanding of electrical/control panels, PLCs, I/O systems, and automation, including tuning control loops and programming instrumentation.

• Ability to read and interpret electrical and mechanical drawings, P&IDs, and technical documentation.

• Experience in the water treatment industry is preferred but not required-training provided for the right candidate.

• Proven ability to work independently in a remote, customer-facing role.

• Strong troubleshooting skills for both electrical and mechanical systems, with the ability to resolve issues on-site and remotely.

• Proficiency in computers and Windows-based software for diagnostics and reporting.

• Willingness to travel regionally and occasionally throughout North America, sometimes on short notice.

• Valid driver's license with a clean driving record.

• Flexibility to work outside standard business hours and handle physical tasks, including lifting and extended periods of standing.

If this sounds like you, please apply through the link below. Qualified applicants will be contacted within 24 hours.

Job Offer

The Field Service Engineer III will receive:

• A company car for both commericial and personal use.

• Opportunity for overtime

• Annual bonus of at least 10% of salary

• Competitive medical, dental, and vision insurance.

• 401(K) with matching contributions.

• Flexible spending account options.

• Life and accident insurance coverage.

• Paid time off and public holidays.

• Parental leave benefits.

• Educational assistance and professional development programs.

• Employee assistance program for personal and professional support.

• Opportunities for regional and occasional national travel.

• A dynamic and supportive work environment with opportunities for growth.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.