Michael Page - IT Support Infrastructure Engineer

This role is responsible for the delivery of globally accessible and distributed infrastructure services. As part of the IT Team, the role contributes to the successful support and maintenance of IT services globally, in conjunction with external vendors and service providers. This role is hybrid in NYC and long term contract. No Visa Sponsorship available.

Client Details

Leading Financial Services located in New York, New York, looking for an IT Support Infrastructure Engineer.

Description

• Proactively ensuring the whole technology stack runs optimally, with resilience and reliability
• Maintain patching, updates and recommendations for sequencing updates to maximise functionality and minimise downtime and risk of failure
• Proactively manage incidents and problems to identify root cause and recommend permanent solutions
• Liaise and coordinate with external managed service, software and hardware providers
• Provide service level and contract input
• Supporting change activity by providing test environments and performing deployment activities
• Transition of project works into production environment and subsequent monitoring
• Provide appropriate Level 2 or SME systems support, including training and pre-emptive identification and resolution of user issues
• Work with other support teams within IT Operations locally and offshore, and vendor partners to deliver the best outcome for the end user
• Engage with vendor partners in incident management and change tracking and follow up
• Execute and enhance the operation of the IT & Vendor Change Approval Board (CAB) process and meetings
• Act as a reviewer and implementer of IT change that is presented at the weekly CAB meeting.

Profile

• Microsoft Server & Exchange Management
• Expertise in Microsoft Server and Exchange Online in hybrid environments
• Networking & Security:
• Proficient in Cisco/Palo Alto networking
• VPN solutions

• Virtualization & Systems Management:
• Strong knowledge of VMware

Job Offer

Competitive compensation hourly rate based on candidate's previous experience.

Apply today using the link and your resume will be considered in the next 24 hours!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.