Inside Account Manager - Franklin, TN I

The Inside Account Manager role in Franklin, TN is an exciting opportunity for a motivated individual to drive sales and manage client relationships in the packaging industry. This position will have a proactive approach to achieving sales goals and delivering exceptional customer service.

Client Details

A leading provider of high‑quality packaging solutions, this organization supports customers across a wide range of industries both in the U.S. and internationally. Backed by several specialized business units, the company offers an extensive portfolio of containers and related products, strong local customer relationships, and more than four decades of proven service excellence. It has established itself as a national stocking distributor known for reliability, customization, and comprehensive support.

Description

• Manage a large portfolio of 1,300-1,500 accounts and ensure continued engagement and growth.
• Conduct consistent outreach across the book of business, averaging 100-150 customer interactions weekly.
• Serve as the primary contact for assigned customers, addressing needs and strengthening relationships.
• Identify cross‑selling opportunities and collaborate with sales and internal teams to expand account penetration.
• Maintain accurate CRM records and use data to guide outreach priorities and track opportunities.
• Support customers by resolving issues, coordinating with internal departments, and assisting with quotes and order updates.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Profile

A successful Inside Account Manager should have:

• Experience in sales or account management, preferably within the industrial and manufacturing industry.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Excellent organizational and time-management abilities to handle multiple accounts effectively.
• A results-driven attitude with a focus on achieving sales targets.
• Proficiency in using CRM software and other sales tools.
• A customer-centric mindset with a commitment to providing exceptional service.
• Ability to work on site in Franklin, TN office.

Job Offer

• Competitive salary ranging from $55,000 to $65,000 USD annually. DOE.
• Comprehensive benefits package included.
• Opportunities for professional growth and development within the industrial and manufacturing industry.
• A supportive and collaborative work environment in Franklin, TN.

If you are ready to take the next step in your career, apply now to join a team that values your skills and expertise!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.