Senior Quality Engineer- NPI- Greater Boston

The Senior Quality Engineer will develop and implement quality assurance plans, conduct rigorous testing, and lead cross-functional teams to ensure the reliability, safety, and performance of connected fitness products.

Client Details

A Boston-based fast growing company founded in 2017 offers a connected machine that delivers immersive, workout experiences through live and on-demand classes led by world-class athletes.

Description

• Collaborate with hardware, software, manufacturing, and support teams to identify potential issues early, implement improvements, and ensure real-world feedback informs product development.

• Lead and execute qualification and reliability testing to ensure product readiness for manufacturing and launch.

• Facilitate risk assessments and validation reviews to identify and mitigate potential quality and safety concerns.

• Develop and implement quality controls and inspection plans in collaboration with contract manufacturers and internal teams.

• Coordinate regulatory and product safety efforts, working with legal counsel and external certification bodies.

• Monitor quality metrics during early production stages, analyze data, and recommend design or process improvements to enhance reliability.

• Oversee the quality and performance of in-market products, ensuring customer satisfaction and long-term reliability.

• Improve and develop internal quality processes to enhance product reliability, streamline defect resolution, and ensure consistent quality standards across all products.

• Maintain clear and timely communication with stakeholders, providing visibility into quality metrics and escalating critical issues when necessary.

• Track and analyze field performance data, including the evaluation of returned products, to identify trends, resolve issues, and implement corrective actions.

• Collaborate with customer support, hardware engineering, and field service teams to address and prevent recurring quality concerns.

• Drive continuous improvement initiatives by developing and refining internal quality processes, ensuring lessons learned are integrated into future product designs and manufacturing workflows.

Profile

• experience quality engineering, specializing in new product introduction and sustaining quality disciplines.

• Solid technical background in electromechanical systems and manufacturing quality principles.

• Proficient in risk assessment methodologies (e.g., FMEA), validation processes, and product safety strategies.

• Strong analytical and problem-solving skills with a data-driven approach to decision-making.

• Excellent communication and collaboration skills to effectively work across multiple disciplines.

• Experience working with manufacturing partners in Asia and ability to take evening and morning calls as needed.

• Self-starter with a proactive attitude, capable of balancing independent work and team coordination.

• Experience with PLM systems and regulatory certifications.

• Experience with complex consumer electronics is a plus.

Job Offer

Medical, Dental, and Vision Insurance Premium, 401k, unlimited PTO.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.