Quality Engineer- Medical Equipment- Franklin NH

Advocate for customer expectations by reviewing requirements, ensuring compliance, and optimizing quality processes. Train employees, prioritize in high-pressure environments, maintain attention to detail, and deliver excellent customer service.

Client Details

A leading manufacturer of high-precision plastic components and assemblies specializes in CNC machining and metal-to-plastic conversions for the medical, biopharma, and diagnostics industries. With FDA registration, ISO 13485 certification, and advanced automated inspection capabilities, they provide innovative solutions for the most demanding manufacturing challenges.

Description

Key Responsibilities:

• Serve as Voice of the Customer (VOC) to ensure customer satisfaction and alignment with specifications.
• Review and analyze customer requirements to meet quality expectations.
• Evaluate quality processes and implement changes to improve standardization and consistency.
• Provide training and support on quality control and continuous improvement methods.
• Effectively manage tasks in high-pressure situations while maintaining quality.
• Maintain strong attention to detail and ensure confidentiality of customer data.
• Build effective interpersonal relationships and provide excellent customer service.

Additional Duties:

• Assist Quality Manager with onboarding and employee development.
• Promote customer requirement awareness throughout the organization.
• Review purchase orders for compliance with quality standards and cost impact.
• Manage quality requirements flow-down for customer orders and manufacturing.
• Identify and communicate quality system needs for strategic planning.
• Oversee internal audit process, including scheduling and training of auditors.
• Perform statistical analysis to monitor quality metrics and achieve departmental goals.
• Ensure accuracy and consistency in quality processes to support organizational objectives.

Profile

A minimum of 5 years in quality engineering or 10 years of hands-on experience in quality control or quality assurance, ideally in a manufacturing setting.

Job Offer

Employee Benefits:

• 401(k) plan with matching contributions
• Dental coverage
• Employee assistance program (EAP) for support
• Flexible spending accounts (FSA)
• Health insurance plans
• Health savings accounts (HSA)
• Paid time off (PTO) for vacations and personal time
• Support for professional development and growth
• Vision care coverage

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.