Quality Manager - Adhesive Manufacturer | North Chicago, IL

Our client, a premier manufacturer of adhesive films and laminates, is seeking a Quality Manager to lead their quality department. The successful candidate will oversee and enhance the company's ISO 9001 Quality Management System (QMS). While the position is primarily based at the North Chicago facility, occasional work-one to two days per week-will be required at the Ringwood, IL location.

Client Details

Our client is a well-established manufacturer of adhesive-coated and laminated films, as well as non-slip tapes, serving industries such as industrial, automotive, transportation, and aerospace. This family-owned company operates two facilities in Chicago's northern suburbs-one near North Chicago and the other near Ringwood. With a workforce of approximately 100 employees across both sites, they provide a unique environment where individual contributions are highly visible, offering the chance to make a significant impact on both the quality department and the organization as a whole.

Description

• Manage Quality Assurance Technicians to support company-wide production operations.
• Oversee ISO 9001 QMS activities, including documentation, implementation, audits, and management review
• Use Key Process Indicators (KPIs) and internal audits to identify improvement areas through root cause analysis and permanent corrective actions.
• Track, analyze, and report Quality KPIs to management.
• Maintain and coordinate documentation and audits for third-party certifications (UL, MED, FM, NEMO).
• Develop and deliver employee training to meet quality and process improvement goals.
• Support Product Development and Manufacturing teams to establish and maintain product and process specifications.
• Collaborate with Sales and Customer Support to resolve product performance and tolerance inquiries.
• Lead the Customer Complaint process, including validation, reporting, and resolution with Sales, Manufacturing, suppliers, and customers.
• Develop and maintain testing procedures and documentation for incoming, in-process, and final inspection.
• Lead the Nonconforming Material process across all production levels.
• Manage supplier-related nonconforming material, including documentation, containment, corrective action, and verification of effectiveness.
• Coordinate RMAs and debit memos for produced and purchased materials.
• Lead the Material Review Board (MRB) to disposition quarantined and returned materials.
• Maintain Corrective Action Records (CARs), oversee implementation, and monitor effectiveness.
• Complete control plans, PPAP, FMEA, First Article Inspection (FAI), and gauge R&R as required.
• Implement supplier incoming quality and performance requirements.
• Manage test equipment control and calibration programs.
• Oversee the company's Environmental Health and Safety (EHS) program, ensuring compliance with all applicable regulations.
• Lead Safety Committee meetings and coordinate responses to OSHA or other regulatory inspections.
• Manage safety audits and maintain current safety documentation and procedures.
• Coordinate required safety training, including new hire orientation and recurring sessions.
• Promote a culture of continuous improvement focused on quality, efficiency, safety, and communication.
• Travel as needed between production facilities, with limited travel to suppliers, service providers, and customers.
• Perform additional duties as assigned.

Profile

• Bachelor's Degree (Engineering-related preferred)
• 5+ years of ISO 9001 QMS experience
• Exposure to documentation such as PPAPs and FMEAs
• Experience leading internal and external audits
• Proven track record of problem-solving with root cause analysis
• Understanding EHS policies and procedures
• Background in PSA coating or printing is preferred
• Understanding of TS/IATF 16949 is a plus
• Sponsorship is not provided

Job Offer

• Base salary between $100,000 - $120,000
• Health, dental, vision
• 401(k) matching
• PTO

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.