Residential Property Manager - Boston, MA - $95k

The Residential Service Manager/Property Manager will oversee a portfolio of 120 high-end residential properties in Boston, focusing on customer service, minor project management, and property maintenance. This role offers a mix of office and fieldwork, providing opportunities for growth and direct interaction with homeowners.

Client Details

This company has over 25 years of experience in the high-end residential and commercial construction industry, specializing in custom homes, renovations, and large-scale institutional projects. With a reputation for quality service and long-lasting client relationships, they have expanded from a small team to a large, multi-office organization servicing regions across the Northeast, including Massachusetts, New York, and beyond.

Description

Residential Property Manager - Boston, MA - $95k - Responsibilities

• Client Relations: Build and maintain strong relationships with homeowners, meeting with them regularly to address their needs and provide personalized service.

• Property Management: Oversee a portfolio of 120 residential accounts across Boston and Metro West, ensuring timely maintenance and high-quality service.

• Project Management: Handle minor projects (with budgets under $250K), from initial design to completion, without the need for detailed architectural drawings.

• Troubleshooting & Problem Solving: Address HVAC, door/window/trim issues, and other property concerns.

• Team Collaboration: Work under the Senior Service Manager to ensure smooth project execution and provide guidance to junior staff members.

• Communication: Provide clear, professional communication both verbally and in writing with homeowners, vendors, and internal teams.

Profile

Residential Property Manager - Boston, MA - $95k - Will have

• Experience: 3-6 years of experience in property management, with a focus on residential properties and client relationships. Candidates with experience in custom homes or high-end residential management are preferred.

• Customer Service: A strong passion for delivering excellent customer service, with the ability to manage sensitive client interactions.

• Project Management: Experience managing smaller scale projects, including troubleshooting and general property issues.

• Problem Solving Skills: Ability to think on your feet and address maintenance and service issues promptly.

• Location: Must be based within 45 minutes of Boston. The role requires 70% office work and 30% fieldwork.

• Software: No specific software knowledge is required, but familiarity with property management tools and trouble-shooting systems is a plus.

Job Offer

Residential Property Manager - Boston, MA - $95k - Will receive

• Compensation: $65K - $95K, depending on experience

• Benefits: Health insurance, 401K, PTO

• Additional Perks: Vehicle allowance, professional development opportunities, and the chance to work in a supportive and dynamic team environment.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Job Requirements: