Service Technician - Air Compressors - Northern Ohio

We are seeking an Service Technician responsible for maintaining, repairing, and installing sampling, flow monitoring, and valve actuation equipment at customer facilities. This role serves as the frontline ambassador for the company, providing essential on-site services and ensuring complete customer satisfaction.

Client Details

Our client is a reputable distributor and representative of high-quality instrumentation and controls, catering to municipal water and industrial markets across Western Pennsylvania, Northern Ohio, West Virginia, and Western Maryland. Their mission is to support and enhance customer processes through a professional, relationship-driven approach.

Description

• Conduct diagnostics and repairs on sampling, flow monitoring, and air drying equipment.
• Perform preventive maintenance and operational checks to identify and resolve issues proactively.
• Respond to emergency service calls both during and outside regular hours.
• Program and troubleshoot microprocessor and PLC-based equipment controls.
• Serve as a technical resource to customers, resolving on-site technical issues.
• Build and maintain strong client relationships, providing on-site training when needed.
• Partner with sales representatives and management to drive service and aftermarket growth.
• Prepare and deliver annual, semi-annual, and one-time repair quotes.
• Complete and submit detailed reports and checklists to the customer and internal admin teams.

Profile

• Proficient in instrumentation with strong problem-solving abilities.
• Basic mechanical and electrical experience.
• Excellent communication, customer service, and consultative skills.
• Reliable, punctual, and able to work independently with minimal supervision.
• Proficient in computer and service software applications.
• Resides in Western Pennsylvania or Cleveland, Ohio area.
• Open to training for candidates with the right technical aptitude.

Job Offer

Local travel is expected with this position 100% of the time. Overnight travel will be required 1-2 days a week.

Required Education and Experience

1. High school diploma or equivalent.
2. Must have Mechanical Aptitude.
3. Previous work history with a service based organization.

Additional Eligibility Qualifications

1. The ability to pass government background checks and regular drug screening.
2. Refrigeration Experience a plus but not required.

Required License and certifications

1. Must have a valid, unexpired driver's license.
2. Good driving record

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.