Director, Business Systems

The Director, Business Systems will oversee the development, implementation, and optimization of business systems to drive organizational efficiency and effectiveness. This leadership role is ideal for a technology expert with a strong background in business services looking to make a significant impact across the organization.

Client Details

This opportunity is with a large organization in the business services industry, known for its commitment to leveraging technology to streamline operations. The company operates in a fast-paced environment and values innovative problem-solving and strategic thinking.

Description

• Lead the design, implementation, and maintenance of core business systems to meet organizational goals.
• Collaborate with cross-functional teams to identify system requirements and deliver tailored solutions.
• Oversee system integrations to ensure seamless data flow and operational efficiency.
• Develop and maintain documentation for system processes and configurations.
• Monitor system performance and address any issues proactively to minimize downtime.
• Identify opportunities to enhance existing systems and recommend improvements.
• Manage vendor relationships and ensure compliance with agreed service levels.
• Provide leadership and mentorship to the technology team, fostering a culture of growth and innovation.
• MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.Lead the design, development, and implementation of business systems, including ERP, Financial Planning, Contract Lifecycle Management, CRM, Digital Asset Management, and other enterprise applications, to streamline operations and improve efficiency
• Ensure AI capabilities are thoughtfully integrated into every initiative-enhancing automation, decision-making, and user productivity. Identify practical use cases, govern responsible adoption, and partner with stakeholders to operationalize AI in ways that deliver measurable business value.
• Collaborate with key stakeholders to understand business requirements and translate them into scalable and effective system solutions
• Manage and mentor a team of business systems analysts, administrators, and developers to ensure high-quality deliverables and continuous improvement
• Establish and maintain best practices, standards, and policies for business systems development, deployment, and maintenance
• Evaluate emerging technologies and trends in business systems and recommend innovative solutions to enhance business capabilities
• Partner with cross-functional teams, including IT, Finance, Operations, Ecomm, and Sales, to align business systems initiatives with organizational goals
• Monitor system performance, identify areas for optimization, and implement solutions to address issues and enhance system reliability
• Develop and manage the business systems budget, including resource planning, cost estimation, and vendor management
• Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions
• Participates in all hardware and software evaluations and maintains vendor contract

Profile

A successful Director, Business Systems should have:

• A strong background in business systems and technology, particularly within the business services industry.
• Proven ability to lead cross-functional teams and manage complex projects.
• Excellent problem-solving and analytical skills to identify and implement system improvements.
• Experience with system integration and data management processes.
• Strong communication and stakeholder management skills.
• A results-driven mindset with a focus on achieving organizational goals.Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred
• 10 years of experience in business systems management or a related role, with demonstrated progression in responsibilities
• Strong technical expertise in ERP, Financial Planning systems, Digital Asset Management systems, and other business systems, with proficiency in system design, development, and integration
• Proven leadership skills, with experience leading and developing high-performing teams
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
• Strong analytical and problem-solving abilities, with a strategic mindset and attention to detail
• Stakeholder management
• Strong collaboration and cross-functional communication skills
• Excellent written and oral communications skills
• Strong technical ability including report creation
• Ability to manage multiple projects simultaneously and effectively prioritize
• Proven ability to lead company-wide projects
• Customer centric
• Ability to work in a fast-paced environment
• Experience working for a global company preferred

Job Offer

• Competitive salary ranging from $200,000 to $240,000 USD, based on experience.
• Opportunities to work within a large organization in the business services industry.
• Chance to lead impactful technology-driven initiatives in a New York-based role.
• Engaging and innovative work environment that fosters professional growth.

If you are ready to take the next step in your career as a Director, Business Systems, apply today to join a team that values your expertise and leadership.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.