Customer Quality Engineer - Rubber Manufacturer | Itasca, IL

This is a Customer Quality Engineer role with a leading manufacturer in the converting and gasket industry. The position is focused on supporting a key customer account, ensuring excellent product quality as well as maintaining high standards for incoming materials and supplier performance, with a strong emphasis on customer satisfaction.

Client Details

Our client is a family‑owned, family‑operated custom manufacturer specializing in adhesives, polymers, rubber, and foam, with more than 75 years of industry experience. They support customers across nearly every sector and are experiencing significant growth now and into the future. To support this momentum, they're seeking an experienced Customer Quality Engineer who can make an immediate impact and continue elevating the exceptional quality standards the company is known for.

Description

• Manage a large, growing customer account, ensuring top-notch customer quality
• Handle corrective actions and root cause analysis
• Work with supplier base to ensure that the inbound material quality meets specification for production
• SPC reports using Microsoft excel
• Inspections, utilizing visual systems
• Assist in PPAP documentation

Profile

• Engineering degree preferred
• 7-10 years of quality engineering experience with a focus on customer quality
• Experience working directly with customers and suppliers from quality perspective
• Strong ability to drive corrective actions
• Highly proficient with Microsoft Excel - Charts, Conditional Formatting, data entry and spreadsheet building
• Exceptional communication
• Knowledge of supplier scorecards
• Sponsorship is not provided

Job Offer

• Salary up to $100,000 based on experience
• BCBS - beefits start after 30 days
• Dental/Vision Insurance
• STD/LTD coverage
• 401k match
• Flexible PTO
• Sick Time
• Paid Holidays

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.