Trading Desk Support Analyst

The Trading Desk Support Analyst will provide technical and operational support to a trading desk, ensuring seamless daily operations and quick resolution of technical issues. This role is a fantastic opportunity for those with a keen interest in technology and financial markets.

Client Details

This role is with a mid-sized organization operating within the business services industry. The company is known for its focus on innovation and delivering tailored solutions for its clients.

Description

• Offer real-time technical support to traders and resolve any system-related issues.
• Monitor and maintain the performance of trading systems, ensuring minimal downtime.
• Assist in troubleshooting and escalating technical issues to the appropriate teams when necessary.
• Collaborate with the technology department to implement system updates and enhancements.
• Ensure compliance with industry regulations and internal policies in all technical processes.
• Maintain documentation of technical processes, troubleshooting steps, and system configurations.
• Provide insights and feedback to improve system functionality and user experience.
• Support end-users by offering training on new systems or updates.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

Required:

• 3+ years of experience in trading support on electronic trading infrastructure at a broker-dealer, prop trading firm, or institutional trading firm.
• Deep understanding of equity/option market structures and the trade lifecycle in an automated execution environment.
• Working knowledge of FIX protocol, including order flow, drop copy, and session layer behavior.
• Familiarity with OMS/EMS platforms, SOR logic, and algorithmic trading infrastructure.

Preferred:

• Exposure to smart order routing, liquidity seeking algorithms, or internal crossing engines.
• Experience supporting U.S. equity and options markets, including routing to major exchanges and dark pools.
• Experience with real-time monitoring tools (e.g., Grafana, Splunk, Datadog).
• Knowledge of regulatory requirements related to electronic trading, including SEC Rule 15c3-5 and CAT reporting.
• Familiar with FIextrade ColorPalette is a plus.
• Familiarity with order throttling, killswitches, and automated risk controls.

Job Offer

• Opportunity to work in the heart of the financial industry in New York.
• Exposure to advanced technology and dynamic trading environments.
• Potential to grow your skills and experience within a reputable organization.

If you're excited about this opportunity as a Trading Desk Support Analyst in the business services industry and you're based in New York, we encourage you to apply!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.