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Job Requirements of IT Support Contractor (11AM-8PM):
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Employment Type:
Contractor
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Location:
New York, NY (Onsite)
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IT Support Contractor (11AM-8PM)
Seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout our global enterprise. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, switches, and telecommunications.
Hours: 11AM-8PM
Contract: 6 month contract minimum with extensions, no end date
Location: Hybrid role, Downtown, NYC
Client Details
The company operates within the financial services industry and maintains a significant presence as a large organization. It is committed to leveraging technology to drive business success and provides an opportunity to work in a dynamic and innovative environment.
Description
Main responsibilities of this role include:
- Acting as a point of contact for end-users to receive support and maintenance for systems in a Windows and Linux environment;
- Effectively using your knowledge base and other tools to diagnose and resolve hardware, software, network and account-related issues;
- Deploying, installing, and maintaining PCs and software, including tending to all adds, moves, and changes;
- Appropriately documenting all required information in call tracking system;
- Diligently creating and maintaining knowledge base as appropriate;
- Exercising appropriate workflow and time management;
- Carrying out additional duties, which may vary based on your skillset and your specialization.
Profile
Hours: 11AM-8PM
Contract: 6 month contract minimum with extensions, no end date
Location: Hybrid role, Downtown, NYC
Required Skills & Experience
- 2-3 years of professional software support (10 years or more is not acceptable) .
- Strong troubleshooting skills across Windows environments.
- Basic understanding of networking fundamentals.
- Experience working in a structured company environment (financial services helpful but not required).
- Excellent verbal and written communication skills.
Nice-to-Have Skills
- Network+ or CompTIA A+ certifications.
- Scripting exposure in PowerShell or Python.
- Experience with Jira or other ticketing systems.
- Some familiarity with Linux environments.
Who Will Succeed in This Role
- Candidates early in their careers looking for long-term growth.
- Those who thrive in a collaborative, fast-paced support environment.
- Strong communicators who can clearly explain technical issues.
- Individuals who want exposure to financial technologies (Bloomberg, trading systems).
Job Offer
- Hourly compensation ranging from $30 to $35 USD.
- Opportunity to gain experience in the financial services industry.
- Collaborative and professional work environment in New York.
- Chance to contribute to innovative IT projects.
If you are passionate about technology and thrive in a challenging and rewarding environment, we encourage you to apply for the IT Support Contractor role today!
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.