VP of Sales & Operations - North America

The Vice President of Technical Sales and Operations - North America is responsible for leading regional business development, sales execution, and operational delivery of high-precision industrial measurement and control solutions. This executive role combines strategic sales leadership with hands-on operational oversight to drive market expansion, customer satisfaction, and long-term revenue growth.

Client Details

The Vice President of Technical Sales and Operations - North America is responsible for leading regional business development, sales execution, and operational delivery of high-precision industrial measurement and control solutions. This executive role combines strategic sales leadership with hands-on operational oversight to drive market expansion, customer satisfaction, and long-term revenue growth.

Description

Sales Strategy & Market Expansion

• Develop and execute a comprehensive go-to-market strategy for the North American region, aligned with global business objectives.
• Build and lead a high-performing sales team and network of representatives focused on growing the customer base and increasing market share.
• Identify and prioritize key industries, applications, and customers where precision measurement and control systems deliver critical value.
• Represent the organization at industry events, exhibitions, and conferences to strengthen market presence and generate leads.

2. Technical Sales & Solution Delivery

• Serve as a senior technical advisor during the sales process, ensuring solution alignment with customer-specific applications and operational needs.
• Guide the proposal and quotation process, including product selection, system configuration, and integration planning.
• Support field trials, pilot projects, and technical demonstrations to accelerate adoption and prove ROI to prospective clients.

3. Operational Leadership

• Oversee order fulfillment, delivery scheduling, system commissioning, and post-sale support in the North American region.
• Ensure efficient coordination with service partners, field technicians, and internal operations to maintain high customer satisfaction.
• Establish operational procedures and performance standards for regional logistics, technical support, and service escalation.

4. Cross-Functional Collaboration

• Act as the primary interface between North American customers and global product development, engineering, and manufacturing teams.
• Communicate market trends, customer feedback, and competitive intelligence to inform product strategy and continuous improvement initiatives.
• Support new product introductions, custom application deployments, and technical training for internal and external stakeholders.

5. Business Performance & Reporting

• Set regional revenue and performance targets; monitor KPIs related to sales pipeline, delivery timelines, service quality, and customer retention.
• Prepare and present regular reports to executive leadership, offering insights and strategic recommendations for regional business growth.
• Drive accountability across the regional team for achieving financial and operational objectives.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

A successful Director of Sales & Operations - North America should have:

Required:

• Bachelor's degree in Engineering, Industrial Technology, or related technical field; MBA or equivalent leadership training preferred.
• Minimum 10 years of experience in technical sales and operations leadership within the industrial automation, process control, or precision instrumentation sectors.
• Strong understanding of tension measurement, web guiding, force sensing, telemetry, or bulk material control technologies.
• Proven ability to manage sales channels, strategic accounts, and regional operations in a fast-paced, customer-facing environment.
• Exceptional leadership, negotiation, and communication skills.
• Willingness to travel regularly across North America.

Preferred:

• Experience launching or scaling high-value technical products in North American markets.
• Familiarity with OEM sales models and integration into production lines or industrial systems.
• Bilingual in English and Spanish or French is an asset.

Job Offer

• Competitive compensation package.
• Comprehensive benefits package to support your well-being.
• Opportunities for professional development and career growth.
• A collaborative and performance-driven company culture.
• Located in the vibrant city of Chicago, offering a dynamic work environment.

Take the next step in your career by applying today for this exciting opportunity in the business services industry!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.