Collections Specialist

Our client, a premier food distributor based in The Bronx, is looking for an experienced Collections Specialist. This is a full-time role, and the successful candidate will have 1-2 years of experience performing collections.

Client Details

Premier food distributor based in The Bronx. This role is 4 days per week in office with the potential to add another hybrid workday after 6 months, and offers someone the chance to work with a top food company serving quality food across the US.

Description

This role will involve:

• Managing 500-700 assigned accounts, low to high dollars.
• Maintain high volume of daily collection calls and e-mail communications with customer base.
• Arranging for debt repayment or establishing repayment schedules based on customer's financial situations.
• Constantly following up with customers to ensure a quick and easy repayment process.
• Reconcile unapplied customer payments
• Maintain and resolve customer balances on credit hold
• Report on aged balances to management monthly.
• Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
• Maintaining an updated financial status report for assigned accounts.
• Reviewing the terms of sales, service and/or credit contracts with customers.
• Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
• Locating and monitoring overdue accounts, using aging report and an automated system.

Profile

The successful candidate will have:

• MUST HAVE: 3-5 years' experience making high volume collection calls, in a fast-paced environment.
• Experience managing an abundant aging report of at least 500 accounts.
• Great energy and 'can-do' attitude.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel, & Word.
• Proficiency in MS Dynamics 365 or a comparable ERP system.
• Possess a high sense of urgency and be detail oriented.
• In lieu of a bachelor's degree, a minimum of 2 years of equivalent work experience required.

Job Offer

Very competitive compensation & benefits package!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.