Quality Manager- Plastics- Laconia, NH

The Quality Manager oversees the organization's quality management system, ensuring compliance with standards and driving continuous improvement across all departments. This role involves developing and maintaining quality procedures, supervising technical testing, analyzing performance data, and coordinating cross-functional teams to uphold product and service excellence.

Client Details

This company operates multiple manufacturing facilities offering a broad range of custom injection molding services tailored to meet complex and varied customer needs. Their capabilities include advanced molding techniques and extensive post-molding services such as painting, decorating, welding, and assembly, providing comprehensive solutions across various industries.

Description

Key Responsibilities:

• Drive quality excellence and continuous performance improvements throughout the organization.

• Maintain a strong understanding of the business environment and its impact on company profitability.

• Review and evaluate product specifications and customer requirements to ensure alignment.

• Guarantee compliance with relevant national and international quality standards.

• Integrate environmental, health, and safety considerations into quality practices.

• Establish and agree upon internal quality standards.

• Collaborate with operational teams to define and document processes and procedures.

• Lead cross-functional teams to develop and implement comprehensive quality protocols.

• Systematically develop and maintain a clear, accessible quality management system for all employees.

• Implement and oversee quality controls and documentation management.

• Manage technical staff conducting product tests and inspections, often within lab settings.

• Ensure testing procedures are accurately executed, results evaluated, and product adjustments investigated as needed.

• Collect and analyze performance metrics against established benchmarks.

• Prepare detailed technical and management reports.

• Oversee the internal audit program and its scheduling.

• Lead initiatives for ongoing product and service quality improvements.

• Identify and address training needs related to quality standards.

Supply Chain Management:

• Partner with purchasing to define and monitor supplier quality standards and performance.

• Evaluate suppliers' product specifications and quality assurance plans.

• Oversee supplier audit programs to ensure adherence to quality expectations.

Profile

• Bachelor's degree in Mechanical Engineering or a related field preferred.

• At least 5 years of experience in a Quality Engineering position.

• Thorough knowledge of ISO 9001:2015 standards, including quality systems, procedures, and managing internal audits.

• Proficient in interpreting blueprints and customer specifications.

• Strong computer skills, with experience using word processing, spreadsheets, project management, and manufacturing software.

• Excellent verbal and written communication abilities, capable of engaging effectively with both customers and team members.

• Detail-oriented, highly organized, and skilled at managing multiple tasks simultaneously.

• Reliable and punctual, able to work independently with minimal supervision, and maintain orderly documentation and files.

Job Offer

The candidate can expect a dynamic role that offers professional growth in a collaborative environment focused on quality and continuous improvement. They will have the chance to lead impactful projects, work with cross-functional teams, and develop expertise in industry standards while benefiting from a supportive workplace that values reliability, skill development, and career advancement.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.