Inside Sales-Night Vision Manufacturing-Stamford,CT

The Inside Technical Sales Engineer acts as the key link between customers and internal technical teams, guiding inquiries from initial requirements through order fulfillment. The role combines technical interpretation with structured sales execution to ensure accurate quotes, smooth order processing, and strong customer support.

Client Details

My client is a high‑tech manufacturer specializing in precision-engineered products for Aerospace/ Military/ Defense. Continued success and strong market performance have positioned the company for additional expansion, and they are excited to bring on a new member of the Night Vision/ Test Equipment Team.

Description

Technical Sales & Customer Support

• Act as the primary internal contact for customers who require technical clarification on products, configurations, and services.
• Review customer specifications, requirements, and statements of work to develop accurate technical and commercial responses.
• Assist customers with selection and configuration of equipment, calibration options, and related accessories.
• Provide the technical input required for quotes, including scope definition, compliance considerations, lead times, and commercial assumptions.

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Quoting, Order Processing & Execution

• Prepare accurate quotations in alignment with customer needs and internal approval workflows.
• Enter, monitor, and update sales orders through the ERP system from receipt through final shipment and invoicing.
• Coordinate with Operations, Engineering, and Quality when schedule, configuration, or compliance questions arise.
• Track open orders, identify risks or changes, and communicate status updates proactively to customers.

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CRM, ERP & Data Accuracy

• Maintain complete, organized, and current data in the CRM system, including opportunities, pipeline details, customer interactions, and activity notes.
• Ensure all customer communications, quotes, and follow-ups are documented properly for traceability.
• Support forecasting, backlog reporting, and management review processes using current system data.
• Follow data integrity standards required for regulated, audit-sensitive environments.

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Cross‑Functional Collaboration

• Serve as a communication link between customers and internal teams such as Engineering, Manufacturing, Quality, and Program Management.
• Provide the sales team and leadership with technical details, proposal information, and customer historical data.
• Assist with customer technical inquiries, documentation requests, and audit preparation activities.

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Compliance & Professional Standards

• Work in accordance with company policies and applicable regulatory requirements such as export controls (ITAR/EAR).
• Support activities aligned with quality system requirements (e.g., ISO certifications).
• Maintain a professional, responsive approach consistent with expectations for aerospace and defense‑related programs.

Profile

• Bachelor's degree in Engineering, Engineering Technology, Physics, or a related technical field preferred.
• 3-7 years of experience in inside technical sales, applications engineering, or a customer‑facing technical role.
• Experience with electro‑optical systems, night‑vision technologies, test equipment, or defense‑related products is strongly preferred.

Job Offer

• Salary ranging from $70,000 to $80,000 pending experinecelevel.
• Permanent position with opportunities for professional growth.
• Supportive work environment in the industrial/manufacturing industry.
• Comprehensive benefits package.
• Hybrid onsite in Stamford.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.