Senior Resident Manager

The Senior Resident Manager will oversee the property's operations and ensure the highest level of resident service and satisfaction for a 1,000+ unit property. This role is ideal for a candidate with strong leadership and problem-solving skills, keen attention to detail, and a passion for property management.

Client Details

Our client is a prominent player in the property industry and operates in the heart of New York City. As a large organization, they boast a diverse portfolio of properties ranging from luxury residential buildings to high-end commercial spaces.

Description

• Oversee daily operations of the property and ensure compliance with company standards
• Address residents' queries and complaints promptly and professionally
• Supervise maintenance and repair activities to ensure optimal property conditions
• Coordinate with leasing agents to ensure occupancy rates remain high
• Prepare and manage the property's budget and financial reports
• Implement strategies to enhance resident satisfaction and retention
• Conduct regular property inspections to assess condition and maintenance needs
• Lead and mentor a team of property management staff

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

A successful Senior Resident Manager should have:

• Will have managed a property of over 700 units
• Will be able to live on site
• Excellent leadership and team management skills
• Strong understanding of property management principles and best practices
• Proven experience in budget preparation and financial management
• Excellent problem-solving skills and ability to handle emergencies
• Strong communication skills and a customer service orientation

Job Offer

• Competitive salary package between $135,000 and $165,000
• A fully serviced, luxury, 2 bedroom Manhattan apartment
• Opportunity to work in a vibrant, high-paced environment in New York City
• Chance to work with a diverse portfolio of luxury properties
• Career development opportunities within the property industry
• Comprehensive benefits package

We encourage qualified candidates passionate about property management and resident service to apply for this exciting opportunity.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.