Field Service Engineer III

My clienty is seeking an experienced Field Service level III to be a leading contributor of their Midwest Territory. They are seeking candidates with strong mechanical expertise to assist their main customer bases of Indianapolis(main), Chicago, and Michigan. The goal is for this individual to eventually become the service manager for the Midwest.

Client Details

My client is is a leading provider of cutting-edge water treatment solutions tailored specifically for the pharmaceutical, biotechnology, and life sciences industries. With a commitment to innovation, the company designs and manufactures advanced systems that ensure the highest quality of water used in critical pharmaceutical manufacturing processes. Their comprehensive portfolio includes solutions for water production, water for injection (WFI), reverse osmosis systems, and tailored purification technologies. The company focuses on sustainability, operational efficiency, and regulatory compliance, enabling clients to meet stringent industry standards while minimizing environmental impact.

Description

The key responsbilities for the Field Service Engineer III will be:

• Lead and assist in the installation and commissioning of water treatment systems at customer sites, ensuring all systems meet quality standards and project timelines.
• Perform preventative maintenance, troubleshooting, and repairs on a range of water treatment systems including reverse osmosis (RO), WFI systems, and ultrapure water units.
• Diagnose issues efficiently and accurately, implementing corrective actions to restore optimal system performance.
• Provide high-level support to customers and internal teams, offering guidance on system operation, troubleshooting, and system upgrades.
• Train customers on system operations, safety procedures, and proper maintenance practices to ensure long-term system reliability.
• Complete detailed service reports, maintenance logs, and technical documentation in compliance with company and industry standards.
• Maintain accurate records of equipment maintenance, repairs, and customer interactions.
• Develop and maintain strong customer relationships, acting as the primary point of contact for technical support and service needs.
• Ensure customer satisfaction by delivering timely, professional, and effective service.
• Collaborate with internal teams including sales, engineering, and customer service to ensure seamless delivery of service solutions.
• Stay up-to-date with the latest technological advancements in water treatment systems and participate in ongoing training and development.

If interested, please apply using the link below. Qualified Applicants will be contacted within 24-48 hours of submittal.

Profile

The successful Field Service Engineer III will have the following:

• 5+ years of professional service experience
• Strong Mechanical experience (Ideally within Valves, Motors, or Pumps)
• Experience within Electrical troubleshooting
• Willingness to travel
• Located within 60 minutes of Lebanon, Indiana

Job Offer

My client can offer the following for the Field Service Engineer III:

• Competitive Base Salary
• Bonus Potential
• Company car used that can be used for company and personal use
• 401k Company Matching program
• Advancement oppertunities within the organization

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.