Inside Sales - Machine Shop / Job Shop - Philadelphia

This role has very high upward mobility.

Fantastic machine shop in Greater Philadelphia with great culture and benefits.

Client Details

We are currently partnering with a well-established U.S.-based manufacturer that specializes in custom-engineered spring solutions and mechanical assemblies. With decades of experience serving industries such as aerospace, medical devices, automotive, and retail, this company is recognized for its innovation in constant and variable force spring technologies. Their engineering capabilities include prototyping, CNC machining, and custom tooling, supported by ISO-certified quality systems. Recent strategic growth initiatives, including an acquisition of a legacy spring manufacturer, have expanded their product portfolio and market reach. This organization offers a collaborative and quality-driven environment, ideal for professionals seeking to contribute to precision manufacturing and product innovation at scale.

Description

• Manage and grow existing client accounts through excellent communication and service.
• Proactively identify and pursue new sales opportunities within the industrial and manufacturing market.
• Work closely with the sales team to meet and exceed revenue goals.
• Develop and maintain a deep understanding of the company's products and services.
• Provide timely and accurate quotes, ensuring client satisfaction.
• Maintain detailed records of sales activities and client interactions in the CRM system.
• Collaborate with internal teams to ensure smooth order processing and delivery.
• Stay updated on industry trends and competitive offerings.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.Serve as the primary point of contact for customer inquiries, quotes, and orders

Manage the full order cycle - from quotation and entry to delivery coordination and follow-up

Build and maintain strong relationships with existing customers while supporting new business opportunities

Collaborate closely with outside sales, production, and logistics teams to ensure customer satisfaction

Prepare and maintain sales reports, order status updates, and CRM data

Identify opportunities to upsell or cross-sell products and services based on customer needsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

A successful Inside Sales professional should have:

• Background in sales, ideally within industrial or manufacturing sectors.
• Strong communication and relationship-building skills.
• Ability to identify and seize new business opportunities.
• Proficiency with CRM systems and sales tracking tools.
• Detail-oriented approach to managing client accounts and ensuring satisfaction.

Enthusiasm for learning about the company's products and services.2+ years of experience in inside sales, customer service, or account management (industrial or manufacturing environment preferred)

Strong communication and organizational skills with attention to detail

Proficiency in ERP/CRM systems and Microsoft Office Suite

Ability to manage multiple priorities and work independently or within a team

• Technical aptitude or comfort discussing engineered or industrial products is a plus

Job Offer

• Competitive base salary estimated at $75000-$90000 annually, depending on experience.
• Opportunity to work with a great well run sales team, with a ton of upward mobility
• Supportive and collaborative work environment.
• Potential for career growth within the company.
• Comprehensive training to deepen industry knowledge.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.