Salesforce QA Analyst

The Salesforce QA Analyst will play a role in creating and maintaining Salesforce reports and dashboards. This candidate will have 1-3 years of experience working within Salesforce.

Client Details

The company is a small-sized law firm services in NYC.

Description

* Create and maintain Salesforce reports and dashboards

* Develop and distribute weekly and monthly operational metrics

* Maintain and update team organizational charts as new hires are onboarded

* Assist in planning and implementing Salesforce enhancements and system updates

* Provide troubleshooting and support for teams during Salesforce releases and updates

* Develop KPIs using both quantitative and qualitative performance measures

* Identify opportunities to automate recurring reports and processes

* Partner cross-functionally to identify gaps, inefficiencies, and improvement opportunities

* Support departments in implementing, refining, and optimizing workflows and systems

* Analyze data and produce clear, actionable visualizations for management

* Project caseloads by location to support workforce and hiring planning

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Profile

A successful Salesforce QA Analyst should have:

* Bachelor's degree in Finance, Business, or a related field

* Advanced proficiency in Microsoft Excel

* Proficiency in Visual Basic (VBA)

* Experience working with Salesforce

* Experience with Power BI or similar data visualization tools

* Experience with Microsoft Office and Sharepoint

* Strong analytical, research, and problem-solving skills

* Excellent written, verbal, and presentation communication skills

* Ability to analyze processes and translate data into actionable insights Job Offer

• Opportunities to work in a small-sized professional services company.
• Supportive and technology-focused work environment.

If you are a talented Salesforce QA Analyst looking to grow your career in the professional services industry, apply now to join a team that values quality and innovation.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.