Technology Business Analyst

• The Business Analyst will play a key role in in optimizing operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency

Client Details

• This opportunity is with a mid-sized organization specializing in providing business services. The company values innovation and efficiency, offering a collaborative environment where employees contribute to meaningful projects in the Technology department.

Description

• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.
• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)
• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.
• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications
• Support integration projects with external vendors and actively contribute to requirements development.
• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.
• Actively contribute to Operational technical system requirements such as Quickbase and CMMS
• Troubleshoot and analyze software issues related to fulfillment and other operational technologies

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Profile

A successful Business Analyst should have:

• A strong understanding of business analysis techniques and methodologies.
• Proficiency in analyzing data and creating actionable insights.
• Experience working with stakeholders from various departments.
• Excellent communication and presentation skills.
• Ability to adapt quickly to changing priorities and requirements.
• Familiarity with tools and software used in the Technology department.

Job Offer

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Engaging and supportive company culture.

This is an excellent opportunity for a motivated Business Analyst to make an impact in the business services industry. Interested candidates are encouraged to apply to join this rewarding role in New York

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.