Key Accounts Support Analyst

The Key Accounts Support Analyst will play a crucial role in supporting the technology needs of key accounts within the wine and spirits industry. This position is ideal for individuals passionate about leveraging technology to enhance client relationships and drive operational efficiency.

Client Details

The hiring company is a medium-sized organization operating in the retail industry, known for its commitment to innovation and excellence. The company provides a collaborative environment focused on delivering exceptional service and solutions to its clients.

Description

• Provide technical support and guidance to key accounts to ensure seamless operations.
• Analyze data and generate reports to inform decision-making and improve client satisfaction.
• Collaborate with internal teams to address and resolve client-specific technology challenges.
• Maintain and update account records with accurate and up-to-date information.
• Assist in the implementation of new technology solutions tailored to client needs.
• Monitor system performance and troubleshoot issues to maintain optimal functionality.
• Conduct training sessions for clients and internal stakeholders on technology tools and systems.
• Identify opportunities for process improvements and recommend innovative solutions.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

A successful Key Accounts Support Analyst should have:

• A strong background in technology and familiarity with the wine and spirits industry.
• Excellent problem-solving and analytical skills to address client needs effectively.
• Proficiency in data analysis and reporting tools to support decision-making.
• Strong communication skills to collaborate with clients and internal teams.
• A proactive mindset and ability to identify opportunities for improvement.
• Experience in delivering technical training and support to diverse audiences.
• The ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Job Offer

• Opportunities to work in a collaborative and supportive environment.
• Potential for career growth within the retail industry.
• A role that offers the chance to work on innovative technology solutions.

If you're ready to take the next step in your career as a Key Accounts Support Analyst, apply now and join a forward-thinking team in New York!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.