Sales Support

The Inside Sales Support Specialist will play a key role in growing relationships with current customers, attracting new clients, and providing outstanding customer service with in-depth product knowledge.

Client Details

Our confidential client, a premier industrial distribution company, is looking for an experienced Sales Support Specialist for their location in Norfolk County, MA. This is an excellent opportunity to join a vibrant and expanding organization.

Description

• Collaborate with management, branch and division personnel, and outside sales representatives to expand and develop the customer base.
• Address customer inquiries at the sales counter, over the phone, and through email.
• Process customer orders, check stock availability, shipping dates, and provide pricing quotes.
• Apply mechanical principles to address and solve customer needs.
• Offer solutions and recommend new and improved products.
• Deliver exceptional customer service.

Profile

• 2-5 years of experience in the industrial distribution sector or a related field.
• Familiarity with power transmission components (e.g., speed reducers, brakes, pulleys, sprockets, gearing, electric motors) is advantageous.
• Experience with Epicor Prophet 21 or similar distribution software is preferred but not required.
• Strong customer service and communication skills.
• Mechanical and mathematical aptitude.
• Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.
• Positive attitude and eagerness to learn.

Job Offer

• Company Benefits:
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • 401(k) Plan
  • Weekly Pay

Join a dynamic and growing company where you can make a significant impact. If you're ready to take the next step in your career, apply today to learn more about this exciting opportunity!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.